Your Consent

By using Milborne Buds website, you understand and agree that any personal information you provide on the website will be held on our database.

What information we collect and why

When you purchase products online, set up an account with us, join our newsletter or enter a competition, we ask you for essential information inc your name, postal address,  email address, telephone number and payment info when making a purchase. 

The primary purpose of collecting this info is to process your online order and related communication inc order confirmation and delivery info, as well as contacting you about your order where necessary.

We may collect data to speed up the purchasing processes once you have registered online and made a purchase to enhance your shopping experience. Also to inform you of any special offers, new products or services and to gain feedback and market research to understand our customer needs.

It is important to us that we provide you and your animals with a good product, price and service, we can use your information to respond to you and resolve any queries or issues you may have.

How we protect your information 

Milborne Buds endeavours to protect your personal info,we take technical precautions to prevent the loss or misuse of your personal info. We store all personal info on our secure servers and any transaction you make through the website will be encrypted using SSL technology.

We do not store any credit card details or other sensitive info at Milborne Buds. Unfortunately any data transmitted through the internet is not entirely secure, while  we do our best to protect your personal info we cannot guarantee the security of your personal info. Any personal info submitted through the website is at your own risk.

You are responsible for keeping your own password secure, and we will never ask for your password via email or any other means and any attempt of this should be treated as suspicious. Please inform us immediately if any attempt to obtain your password has been made.